Terms & Conditions

Terms & Conditions

Effective Date: [Insert Date]

Welcome to BHENT — a platform to explore and purchase handcrafted gemstone and stone murtis. By accessing or using this website, you agree to the following Terms & Conditions.

1. General

  • BHENT is owned and operated by [Your Company Name / Proprietorship].

  • These Terms govern your use of our website, purchases, and interactions with us.

  • You must be at least 18 years old or under parental guidance to use our services.

2. Products & Orders

  • All our products are handcrafted and made from natural stones; slight variations in color, texture, and weight may occur.

  • Prices are subject to change without notice.

  • Orders are confirmed only after successful payment.

  • We reserve the right to cancel or refuse any order due to pricing errors, stock limitations, or security concerns.

3. Payment & Shipping

  • We accept payments through secure gateways (Razorpay, Paytm, UPI, Netbanking, Credit/Debit Cards).

  • Orders are typically shipped within [2–5] business days.

  • Shipping times vary based on location. Tracking information will be provided.

4. Returns & Refunds

  • We offer returns/exchanges only in case of damage during shipping or incorrect product delivery.

  • Return requests must be made within 3 days of delivery with proof (photo/video).

  • Refunds will be processed within 5–7 business days after inspection.

5. Intellectual Property

  • All content on this site — including images, logos, text, and product photos — is the property of BHENT and protected by copyright laws. Unauthorized use is prohibited.

6. Limitation of Liability

  • BHENT shall not be liable for any indirect, incidental, or consequential damages arising from the use or misuse of our website or products.

  • We make no guarantees that the website will be error-free or uninterrupted.

7. Dispute Resolution

  • In case of disputes, we encourage resolution via email or customer care.

  • All legal matters will be subject to the jurisdiction of courts in [Your City, India].

8. Contact

BHENT Customer Care
📧 Email: su*****@***nt.in
📞 Phone: [Insert Number]
🕘 Mon–Sat, 10:00 AM – 6:00 PM IST